When your heat pump stops working, your home’s comfort comes to a grinding halt. Whether you're facing a sweltering Alhambra summer afternoon without cooling or a chilly winter evening without warmth, a malfunctioning heat pump is more than an inconvenience—it's an urgent problem. You need a fast, reliable solution from local experts who understand your system and can restore your comfort quickly and effectively. With Piggies Air Conditioning, you can depend on skilled technicians who deliver trusted service backed by strong customer reviews.
Our dedicated heat pump repair service is designed to address the specific heating and cooling challenges faced by Alhambra residents. We specialize in diagnosing and resolving all types of heat pump issues, ensuring your all-in-one system operates at peak efficiency year-round. From minor glitches to major system failures, our certified technicians have the expertise to get the job done right the first time.

Common Heat Pump Problems We Solve
Heat pumps are sophisticated systems, and several issues can disrupt their performance. If you notice any of the following signs, it’s time to call for a professional diagnosis. We have extensive experience fixing these common malfunctions and more.
- Heat Pump Is Not Heating or Cooling: This is the most critical symptom. If your system is running but the air coming from the vents isn't hot or cold, the cause could range from a simple thermostat miscalibration to a serious refrigerant leak or compressor failure. Our technicians will perform a comprehensive diagnostic to pinpoint the exact source of the problem.
- Unusual Noises During Operation: Your heat pump should operate with a consistent, low hum. Loud or strange noises like grinding, rattling, screeching, or banging are clear indicators of a mechanical problem. These sounds can signal issues with the motor bearings, a loose component, or a failing compressor. Ignoring them can lead to more severe and costly damage.
- System is Short Cycling: Does your heat pump turn on and off every few minutes? This is known as short cycling. It not only fails to regulate your home's temperature but also puts excessive strain on the compressor and dramatically increases your energy bills. This is often caused by a clogged air filter, an oversized unit, or a faulty thermostat.
- Frozen Coils on the Outdoor Unit: Seeing ice or frost build up on your outdoor unit, especially during the heating cycle in winter, is a sign of a malfunction. This can be caused by low refrigerant levels, poor airflow due to dirty filters or blocked vents, or a failure in the system’s defrost cycle. An iced-over unit cannot efficiently transfer heat and requires immediate attention.
- Sudden Spike in Energy Bills: A heat pump is an energy-efficient system. If you notice your electricity costs suddenly climbing without a change in your usage habits, it's a strong sign that your heat pump is losing efficiency. It's working harder than it should to heat or cool your home, indicating an underlying issue that needs professional repair.
Our Comprehensive Heat Pump Diagnostic and Repair Process
We believe in a transparent and thorough approach to every repair. When you entrust us with your heat pump, you can expect a meticulous process designed to provide a lasting solution, not just a temporary fix.
- Detailed System Assessment: Our technician arrives at your Alhambra home and begins with a complete diagnostic evaluation. This involves more than just a quick look; we inspect the indoor and outdoor units, check thermostat settings and calibration, measure refrigerant levels, test electrical components like capacitors and contactors, and assess airflow through the system.
- Clear Diagnosis and Upfront Explanation: Once we identify the root cause of the malfunction, we explain the problem to you in clear, easy-to-understand terms. We show you what’s wrong and outline the most effective repair options. You will receive a detailed explanation of the work required before any repairs begin.
- Precision Repair with Quality Parts: With your approval, our certified technician will perform the necessary repairs using high-quality, durable parts. Whether it’s sealing a refrigerant leak, replacing a faulty motor, or fixing an electrical issue, we adhere to the highest industry standards to ensure the repair is reliable and long-lasting.\
- Final System Testing and Optimization: After the repair is complete, we don’t just pack up and leave. We turn the system on and perform a full operational test. We verify that it is heating and cooling effectively, that airflow is strong, and that all components are functioning in harmony. This final check ensures your system is restored to optimal performance and efficiency.
Should You Repair or Replace Your Heat Pump?
This is a common and important question for homeowners in Alhambra. While a repair is often the most cost-effective solution, there are times when replacement is the smarter long-term investment. Consider these factors:
- Age of the Unit: Most heat pumps have a lifespan of 10-15 years. If your unit is approaching or has surpassed this age, the cost of frequent repairs may start to outweigh the benefit.
- Cost of the Repair: A good rule of thumb is the 50% rule. If the cost of a repair is more than 50% of the cost of a new system, replacement is generally recommended.
- Frequency of Breakdowns: If you find yourself calling for repairs multiple times a year, it’s a clear sign that your system is becoming unreliable. A new unit will provide peace of mind and consistent comfort.
- Declining Energy Efficiency: An older, failing heat pump will use significantly more energy to run. A new, high-efficiency model can lead to substantial savings on your monthly utility bills, helping to offset the initial investment.
Our technicians at Piggies Air Conditioning can provide an honest assessment of your heat pump’s condition and help you make an informed decision that best suits your home’s needs and your budget. With options for flexible financing, we make it easier to choose the right solution for your comfort.
Contact Us Today for Reliable Heat Pump Repair
When your heat pump fails, don't let discomfort take over your home. Trust the local experts at Piggies Air Conditioning for fast, professional service that restores your comfort and peace of mind. Schedule your repair today through our contact us page and experience dependable service that keeps your system running strong all year long.
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Customer Testimonials



CUSTOMER SERVICE!




I highly recommend this company for anyone needing AC repair or maintenance. I'll definitely be calling them again for any future needs!








I had the pleasure of experiencing outstanding service and professionalism from Ruben, and I am beyond impressed. From the moment I first contacted them, by phone and follow up communication via email for my quotes. The attention to detail and commitment to excellence were evident.
Ruben, was incredibly responsive, addressing all my inquiries promptly and with clear, thorough explanations. Their dedication to understanding and meeting my needs was remarkable.
Ruben, went above and beyond to ensure that everything was handled seamlessly, demonstrating not just professionalism, but also a sincere dedication to customer satisfaction.
I can't recommend Piggies air Conditioning/Ruben highly enough. If you're looking for someone who combines expertise with exceptional service, look no further. They are a true example of what outstanding professionalism should be.








The technician arrived on time, which I really appreciated given how crucial air conditioning is in this heat. Ruben was professional and friendly, explaining what he was doing throughout the process. The issue I had was diagnosed fairly quickly, and they provided me with a few options on how to fix it. The pricing was transparent, and I didn't feel like there were any hidden costs, which is always a plus when it comes to service calls like these. Highly recommend this company!




1st & foremost, huge shout out to Ruben thank u so so much for reaching out & making things happen SO FAST! I was so surprised since i had reached out to a couple different places who lagged on even answering calls, messages, etc.
Ruben was also very informative & taught me ALOT that i didnt know about.
Also cant leave the amazing Luis & Miles out of
this review.
They came, they saw, they conquered!
And they worked pretty swiftly too, felt very comfy around em, loved their personalities, great attitude, work ethic, professionalism, had some really good convos & they still got the job done lightning fast
SUPER HUGE SHOUT OUT & THANKS for everything guys! Definitely recommending u guys to everyone i know.




recommendations and feedback. The actual installation was painless and unremarkable, his AC experts got it done, got it cleaned and most importantly got it right. Rueben even went a step further to assure we had
protection from the coming rain, that is service unheard of these days. His price was competitive and a REAL value for the service we recieved. Using anyone else for your AC needs, would be a huge mistake. We thank them again and will recommend to everyone.




Echoing a lot of the other reviews here, Piggies Air Conditioning responds so quickly to requests (even though I actually accidentally sent in multiple requests on my side without responding, oops!)
They were able to come do a FREE energy audit and initial inspection on the same day and Ruben was amazing at explaining his thoughts on our house's situation and what he thought was worth the money and wasn't worth the money.
I truly felt like he was trying to help me find the best solution to our issues instead of just trying to upsell us on everything and anything.
I'm definitely recommending this business to anyone I know if they want a trustworthy and realistic service, value, and quality.
