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Heat Pump Repair in Pasadena, CA

Heat Pump Repair in Pasadena, CA

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Expert Heat Pump Repair in Pasadena, CA

When your heat pump stops working, your home’s comfort comes to a halt. Whether it’s failing to cool your home during a Pasadena summer or leaving you cold on a winter night, a malfunctioning system is a significant disruption. You need a fast, reliable solution from local experts who understand the unique demands of our climate. We provide comprehensive heat pump repair services designed to diagnose the root cause of the problem and restore your system to peak performance quickly and efficiently.

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Common Heat Pump Problems We Solve

Heat pumps are complex systems, and a single symptom can point to several potential issues. Our experienced technicians are skilled at identifying the precise cause of failure. Here are some of the most common problems Pasadena homeowners face:

  •  Heat Pump Not Heating or Cooling: If your system is running but the air from your vents isn’t the right temperature, it’s a clear sign of a problem. This could be caused by a refrigerant leak, a faulty reversing valve that’s stuck in one mode, or a failing compressor.
  •  Unusual or Loud Noises: Your heat pump should operate with a low, consistent hum. Grinding, squealing, or rattling noises often indicate mechanical issues, such as worn-out motor bearings, loose components, or a problem with the fan blades. Hissing or bubbling can signal a refrigerant leak.
  •  System is Short Cycling: Does your heat pump turn on and off every few minutes? This is known as short cycling, and it puts excessive strain on the system. It can be caused by something as simple as a clogged air filter, but it may also point to an oversized unit, thermostat issues, or low refrigerant levels.
  •  Frozen Outdoor Coils: While it’s normal for a heat pump to develop a thin layer of frost during its defrost cycle in winter, a thick buildup of ice on the outdoor unit is not. This can be caused by a dirty air filter restricting airflow, low refrigerant, or a malfunctioning defrost control board.
  •  Sudden Spike in Energy Bills: A heat pump that is struggling to perform will consume significantly more energy. If you notice an unexplained increase in your utility costs, it’s often one of the first signs that your system needs professional attention.

What to Check Before You Call for Service

Before scheduling a repair, there are a few simple steps you can take that might solve the problem and save you a service call.

  • Check Your Thermostat: Ensure it is set to the correct mode ("Heat" or "Cool") and the temperature setting is appropriate. A dead battery can also cause issues, so replace them if your thermostat is battery-operated.
  • Inspect the Air Filter: A dirty, clogged air filter is the number one cause of HVAC problems. It restricts airflow, forcing your system to work harder and leading to overheating or freezing. Check your filter and replace it if it’s dirty.
  • Check the Circuit Breaker: Locate the circuit breaker for your indoor and outdoor units in your home’s electrical panel. If a breaker has tripped, reset it once. If it trips again, do not reset it and call a professional immediately, as this indicates a serious electrical issue.

If these simple checks don’t resolve the issue, it’s time to call for professional assistance. Attempting further DIY repairs can be dangerous and may cause more extensive damage to your system.

Our Diagnostic and Repair Process

We believe in a transparent and thorough repair process. When our technician arrives at your Pasadena home, you can expect a systematic approach to getting your comfort back.

  •  Comprehensive System Diagnosis: We don’t just fix the symptom; we find the source. Our technician will perform a detailed inspection of your entire heat pump system, including the indoor air handler and the outdoor unit, to accurately identify the fault.
  •  Clear Explanation and Upfront Quote: Once the problem has been identified, we will explain the issue to you in clear, understandable terms. We will outline the necessary repairs and provide you with a straightforward, upfront quote before any work begins.
  •  Professional, High-Quality Repair: With your approval, our certified technician will perform the repair using high-quality parts and industry-best practices. We ensure every repair is done right the first time, from sealing a refrigerant leak to replacing a faulty motor.
  •  Final System Testing: After the repair is complete, we don’t just pack up and leave. We test your heat pump to ensure it is operating correctly, safely, and efficiently, confirming that your home’s comfort has been fully restored.

Is It Time to Repair or Replace Your Heat Pump?

For Pasadena homeowners with an older system, a major breakdown often raises the question of whether to repair or replace the unit. We provide honest guidance to help you make the most cost-effective decision. Consider these factors:

  •  Age of the System: A typical heat pump has a lifespan of 10-15 years. If your unit is approaching or has surpassed this age, investing in a major repair may not be the best long-term solution.
  •  Cost of the Repair: A common guideline is to consider replacement if the cost of a repair is 50% or more of the cost of a new system. For major component failures like the compressor, replacement is often the more sensible financial choice.
  •  Frequency of Breakdowns: If you are calling for repairs multiple times a year, those costs can quickly add up. A new, reliable system can provide peace of mind and more predictable energy bills.
  •  Energy Efficiency: Modern heat pumps are significantly more energy-efficient than models from a decade ago. Upgrading can lead to substantial savings on your monthly utility bills, helping the new system pay for itself over time.

Don't let a malfunctioning heat pump disrupt your comfort any longer. Schedule your professional heat pump diagnostic and repair service in Pasadena today.

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Customer Testimonials

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Ruben and team at Piggies Air Conditioning were amazing to work with. They got our AC installed and our old unit removed within 1 day and at a great price. We highly recommend Piggies Air Conditioning!
Remi S.
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Ruben from Piggies went above and beyond when he came to provide us with a quote for doing some duct work. He was also able to identify the underlying problem as to why we have been having a major issue with our heat in our office suite. He took photos, explained the issue, what he could and could not do, and what to communicate to our property owner. He spent far longer answering questions and finding the source of an issue that wasn't even the reason why he was onsite. EXCELLENT
CUSTOMER SERVICE!
Heather S.
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Piggies AC is hands down my favorite HVAC contractor. Ruben truly cares about true home comfort. If I could leave 10 stars I would. Thanks Piggies
Daniel C.
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I recently had my air conditioning unit serviced by Ruben, and I couldn't be more impressed. From start to finish, the experience was smooth and professional. He arrived on time, was incredibly knowledgeable, and explained the issue in a way that was easy to understand. He worked efficiently, resolved the problem quickly, and made sure everything was functioning perfectly before leaving.
I highly recommend this company for anyone needing AC repair or maintenance. I'll definitely be calling them again for any future needs!
Lizette A.
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I called piggies to get an estimate on a new AC unit I spoke to Ruben. He gave me a quote came out and did the job. Ruben and his crew did an awesome job. I highly recommend them. (Piggies air conditioning ) has My business from now and I'm going to recommend them to friends and family
Jose R.
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First of all I NEVER do reviews or rate any company or product. But, Piggies Air Conditioning did an amazing job at a GREAT price! I always get at least 3 estimates, and in this particular situation, I had at least 5. These guys were the most reasonable by several thousand dollars, with BETTER equipment that the others! Our ac and heat package is at least a 17 seer system, which is top of the line! I've been in the construction business my entire life, and dealt with many companies from all the trades. It really doesn't get any better than Piggies! This company and its personnel were on time, and courteous, which is hard to come by these days. Ruben, Luis were very professional, and I was in constant contact with them throughout the job. The Daikin product is one of the best in the world! I'm giving Piggies two thumbs way up!
John D
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Piggies AC responded thru Yelp when I was looking for AC service. Ruben responded promptly and went over the detail of the service to clean the evap coil and provided reasonable quote. Their tech was courteous and completed the cleaning timely and satisfactorily.
Tony T.
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Urgent commercial need
I had the pleasure of experiencing outstanding service and professionalism from Ruben, and I am beyond impressed. From the moment I first contacted them, by phone and follow up communication via email for my quotes. The attention to detail and commitment to excellence were evident.
Ruben, was incredibly responsive, addressing all my inquiries promptly and with clear, thorough explanations. Their dedication to understanding and meeting my needs was remarkable.
Ruben, went above and beyond to ensure that everything was handled seamlessly, demonstrating not just professionalism, but also a sincere dedication to customer satisfaction.
I can't recommend Piggies air Conditioning/Ruben highly enough. If you're looking for someone who combines expertise with exceptional service, look no further. They are a true example of what outstanding professionalism should be.
Mari H.
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Our AC gave out today and Piggies was able to come by and fix it same day. I am so grateful for Ruben's honesty about our AC issue and was SO RELIEVED that he was able to fix it right away! They have earned a customer for life. Thank you so much!!!
Michelle C.
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I recently had the pleasure of working with Piggies Air Conditioning, and I can't recommend them enough! From the moment I contacted Ruben, their team displayed an impressive level of knowledge and experience in the field. They answered all of my MANY questions with ease and friendliness and provided insights that really helped me understand my options and the scope of work as a whole. The communication throughout the process was fantastic. They kept me informed every step of the way, which was especially reassuring as a new homeowner navigating this kind of installation for the first time. I felt confident in their expertise and reccomendations they presented for our new HVAC sytems. When it came time for the installation, I was blown away by how efficient and professional the team was. They did a fantastic job with the installation itself and left the area spotless afterward. It was clear they respected our home as if it were their own, which is surprisingly rare in certain service fields, and greatly appreciated. Overall, my experience with Piggies Air Conditioning was excellent, and I would gladly recommend them to anyone in need of HVAC services.
Nikki G.
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Rubén was great! The installation process from start to finish was smooth. He answered every question in a timely matter. Would highly recommend Piggies AC . In fact, recommended Ruben with a few colleagues who are planning on replacing their AC.
Ernesto S.
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I recently had Piggies Air Conditioning service my home, and overall, the experience was great!
The technician arrived on time, which I really appreciated given how crucial air conditioning is in this heat. Ruben was professional and friendly, explaining what he was doing throughout the process. The issue I had was diagnosed fairly quickly, and they provided me with a few options on how to fix it. The pricing was transparent, and I didn't feel like there were any hidden costs, which is always a plus when it comes to service calls like these. Highly recommend this company!
Anthony V.
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Wow!! Life saver, quick and efficient! Amazing!! Supper sweet guy! Cost effective and very professional. Overall great experience will definitely be using his services again.
Karina G.
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Professionalism & Quality work at its utmost best!
1st & foremost, huge shout out to Ruben thank u so so much for reaching out & making things happen SO FAST! I was so surprised since i had reached out to a couple different places who lagged on even answering calls, messages, etc.
Ruben was also very informative & taught me ALOT that i didnt know about.
Also cant leave the amazing Luis & Miles out of
this review.
They came, they saw, they conquered!
And they worked pretty swiftly too, felt very comfy around em, loved their personalities, great attitude, work ethic, professionalism, had some really good convos & they still got the job done lightning fast
SUPER HUGE SHOUT OUT & THANKS for everything guys! Definitely recommending u guys to everyone i know.
Charlene B.
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Ruben was very responsive and quick to assess. Gave really great advice and cares about the service he provides. Looking forward to using Piggies for HVAC issues and maintenance.
Tran L.
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Overall great job replacing our antiquated AC unit. The evaluation and detail is a big deal to us. Rueben explained all the techincal aspects and gave us great
recommendations and feedback. The actual installation was painless and unremarkable, his AC experts got it done, got it cleaned and most importantly got it right. Rueben even went a step further to assure we had
protection from the coming rain, that is service unheard of these days. His price was competitive and a REAL value for the service we recieved. Using anyone else for your AC needs, would be a huge mistake. We thank them again and will recommend to everyone.
Therese F.
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I am a realtor in Los Angeles, and while we were getting ready to sell my clients home in Pasadena, an inspector from another company backed into my clients air conditioner. I was referred to Piggies AC by another trusted client so I called them. I talked to Ruben, he answered the phone right away, answered some of my initial questions, and was able to get me an appointment just two days later. On site Ruben was there on time, was extremely knowledgeable, And told us the best course of action to get the AC unit back in good working order. A day or two later he sent us an invoice and his prices were very reasonable. I am happy, Client is happy, thank you Ruben!
Woody M.
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Leaving a 5-star review just after the initial inspection because I was blown away by Ruben's professionalism.
Echoing a lot of the other reviews here, Piggies Air Conditioning responds so quickly to requests (even though I actually accidentally sent in multiple requests on my side without responding, oops!)
They were able to come do a FREE energy audit and initial inspection on the same day and Ruben was amazing at explaining his thoughts on our house's situation and what he thought was worth the money and wasn't worth the money.
I truly felt like he was trying to help me find the best solution to our issues instead of just trying to upsell us on everything and anything.
I'm definitely recommending this business to anyone I know if they want a trustworthy and realistic service, value, and quality.
Andrew T.
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