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FAQs

Frequently asked questions

Answers to common heating & cooling questions for Southern California homeowners.

General Questions

What areas does Piggies Air Conditioning serve? +

We serve the San Gabriel Valley, greater Los Angeles County, Orange County, and the Inland Empire — including Baldwin Park, Pasadena, Arcadia, West Covina, Glendora, Anaheim, Fullerton, Chino, Corona, Ontario, Upland, and dozens of nearby cities. Not sure if you're in our area? Give us a call at (626) 676-2592 and we'll let you know.

Are you licensed, insured, and NATE-certified? +

Yes. Piggies Air Conditioning is fully licensed (CA License #1082773), insured, and our technicians are NATE-certified and factory-trained. We're also an authorized Daikin Comfort Pro and Lennox dealer, so every install meets manufacturer standards.

Why is it called “Piggies”? +

The name came from our founder Ruben Bretado's young daughter, who thought “Piggies” was the perfect fit. It stuck — and it captures who we are: a friendly, family-owned company that takes a serious craft and makes it approachable. Our promise? Don't sweat like me!

Do you offer emergency and same-day service? +

We do. We offer same-day appointments and 24/7 emergency service for no-cool and no-heat situations. When your comfort is on the line, count on Piggies to get a technician headed your way fast.

AC, Heating & Heat Pumps

Should I repair or replace my AC system? +

It depends on the age of your equipment, the cost of the repair, and how efficiently it's running. As a rule of thumb, if your system is more than 10–15 years old and facing a major repair, a high-efficiency replacement often saves more over its lifetime. Our comfort advisors lay out the honest, engineered options so you can decide — no high-pressure sales.

Are heat pumps a good fit for Southern California? +

Absolutely. High-efficiency heat pumps both heat and cool from a single system and are ideal for our mild SoCal climate — they use far less energy than older AC-plus-furnace setups and qualify for many rebates. As a Daikin Comfort Pro and Lennox dealer, we right-size and engineer every heat pump for your home.

What brands do you install and service? +

We install premium Daikin, Lennox, and Mitsubishi Electric systems and service all major brands including Amana, Goodman, Trane, and Carrier.

How long does a new system installation take? +

Most residential AC or heat-pump replacements are completed in one day. Larger or multi-zone projects may take longer — we'll give you a clear timeline up front and keep your home tidy throughout.

Comfort Club & Maintenance

How often should my system be serviced? +

We recommend two tune-ups a year — a spring pre-cooling visit and a fall pre-heating visit. Seasonal maintenance keeps efficiency high, catches small issues before they become breakdowns, and protects your manufacturer warranty.

What is the Comfort Club plan? +

Our Comfort Club maintenance plan ($25/month) includes spring and fall maintenance visits, priority service, and 10% off repairs and upgrades. See our maintenance plan for the full checklist.

Does regular maintenance really lower my energy bills? +

Yes. A clean, properly tuned high-efficiency system doesn't have to work as hard to cool your home, which means lower monthly bills and a longer equipment lifespan — exactly the kind of long-term value we build into every visit.

Financing & Pricing

Do you offer financing? +

We do. Through our financing partner GoodLeap, we offer flexible financing with affordable monthly payments. See our financing page to apply.

Will I get an upfront price before work begins? +

Always. We provide clear, upfront pricing before any work starts — so you know exactly what you're investing in and can move forward with confidence.

Are estimates on new systems free? +

Yes — in-home estimates on new system installations are free. A comfort advisor will assess your home, walk you through right-sized, engineered options, and provide a clear written quote.

4.7★ · 45+ Google reviews — read our reviews on Google (opens in a new tab)

Ready to stop sweating like me?

Book your service or estimate today. When comfort matters, count on Piggies. Fast, friendly, NATE-certified comfort across Southern California.

Book my service (626) 676-2592

Same-day appointments · 24/7 emergency service